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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Xavier LO

Xavier LO

February 11, 2025

5  out of  5
rating by Xavier LO
"Very friendly. I love people like Lucia . Muy buena persona y muy amigable. Me encanta conocer personas como Lucia. Gracias Lucia Dios me la Bendiga 🙏🏼"
We responded:
"Javier, muchas gracias por su commentario, nos da ucho gusto que aiga tenido una experiencia buena con Lucia"
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Sabrina I

February 7, 2025

5  out of  5
rating by Sabrina I
"While living in New Mexico between 2021-2024, my vehicles were insured through State Farm and Ken Brudos's office. I got the best rates compared to other companies, even without combined home owner's insurance. Even throughout the horrible experience of dealing with two accidents back-to-back, this team has always been incredibly helpful and kind to get me through whatever I needed. Thank you, will miss you!"
We responded:
"Thank you Sabrina, we are glad that we were able to help you and appreciate your business. "
Profile photo of Rosanna Lopez

Rosanna Lopez

January 29, 2025

5  out of  5
rating by Rosanna Lopez
"Love this office !! Great service and super friendly/knowledgeable!! Ask for Lucia !! She’s the best !!"
We responded:
"Thank you Rosanna, we appreciate your business. Your feedback is appreciated, and we hope to be of help again soon!"
Profile photo of Roberto22 Damian

Roberto22 Damian

January 29, 2025

5  out of  5
rating by Roberto22 Damian
"Great service. Always get what I need, employees very respectful and efficient. Got a great experience with Marissa. Need something done? She is the perfect choice."
We responded:
"We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you."
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Bridgette Long

January 25, 2025

5  out of  5
rating by Bridgette Long
"I had to find new insurance due to my current carrier dropped us due to the past fires on New Mexico. Marissa was excellent and her patience is outstanding."
We responded:
"We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you."
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Jamie Tracey

January 17, 2025

5  out of  5
rating by Jamie Tracey
"Great customer service!!!! Thank you Laura!!!"
We responded:
"Thank you Jamie, we appreciate your business. Your feedback is appreciated, and we hope to be of help again soon!"
Profile photo of Hannah

Hannah

January 16, 2025

5  out of  5
rating by Hannah
"Marissa was very helpful, she answered all my questions, to my satisfaction."
We responded:
"Thanks Hannah. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!"
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Martin Moya

January 11, 2025

5  out of  5
rating by Martin Moya
"It was very pleasurable speaking with Marissa, very knowledgeable and Patient. She helped me with my auto insurance and Home Insurance. Thank you very much Marissa."
We responded:
"This review made our day! Thank you so much for taking the time to leave us your amazing feedback."
Profile photo of Gabriel Perea

Gabriel Perea

January 10, 2025

5  out of  5
rating by Gabriel Perea
"Marissa was very helpful and pleasant to work with thank you so much for reaching out"
We responded:
"Thank you for your review! We are so happy to hear that you had a great experience with us. Your satisfaction is our motivation. If you ever need anything, feel free to reach out"
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Jude Gutierrez

January 4, 2025

5  out of  5
rating by Jude Gutierrez
"Marissa was very knowledgeable and helpful for all my needs. She was quick and efficient and also very personable!"
We responded:
"Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us."
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S

January 3, 2025

5  out of  5
rating by S
"After a very frustrating experience with Liberty Mutual Insurance, I searched for another insurance company for Home and Auto coverage. I've dealt with Lynette who has been fabulous throughout the whole process. She gave detailed explanations and has been very knowledgeable and responsive to all my questions. Thank you for taking what was a stressful experience with the prior insurance company and making this experience easy with no stress! I appreciate it!"
We responded:
"Thank you.! We appreciate your business."
Profile photo of Josiah Escobedo

Josiah Escobedo

January 3, 2025

5  out of  5
rating by Josiah Escobedo
"Luis Nevarez has been an exceptional agent! He’s incredibly knowledgeable, professional, and always goes above and beyond to make sure I have the right coverage for my needs. Whether it’s answering questions, explaining policy details, or helping with claims, Luis has been consistently helpful and reliable. His dedication to outstanding customer service truly sets him apart. I highly recommend Luis to anyone looking for a trustworthy and caring insurance agent!"
We responded:
"Thank you for your kind words. We appreciate your business!"
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Tuan Thai

January 1, 2025

5  out of  5
rating by Tuan Thai
"I am happy that I found this location some years ago. They have great customer service, really knowledgeable employees and they are always helpful. Thanks for your service."
We responded:
"Thank you Tuan! We appreciate your business!"
Profile photo of Jon Stewart

Jon Stewart

December 27, 2024

2  out of  5
rating by Jon Stewart
"I've been with Ken Brudos for 25+ years. At first they were great. Lately, not so much. It should not be hard to take a dead person off my policies, but yet, it was. Lately, I needed a windshield in my car. I was on the phone for 46 minutes trying to get it covered ... at least 20 of those minutes I was on hold. I finally had the windshield covered, but it was way more difficult than it needed to be. I have had a few good experiences with this agency, so they get a star for that."
We responded:
"We are very sorry to hear about your recent experience with State Farm. We take customer feedback seriously and sincerely apologize for any issues you encountered. Thank you for bringing this to our attention and are committed to improving your future experience with us. "
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Angel Pacheco

December 14, 2024

5  out of  5
rating by Angel Pacheco
"I had the friendliest most knowledgeable agent (Marissa). She found out my insurance needs and at price that I can afford! Many thanks."
We responded:
"Thank you Angel!! We appreciate your business. "
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Elizabeth Carrillo

December 13, 2024

5  out of  5
rating by Elizabeth Carrillo
"Marissa is amazing! She's very personale and so easy to talk to! My call with her to get my policies set up was easy and she was so helpful!"
We responded:
"Thank you Elizabeth, we appreciate your business and your kind words. "
Profile photo of Rocio Ulloa

Rocio Ulloa

December 12, 2024

5  out of  5
rating by Rocio Ulloa
"Dulce is always very helpful and knowledgeable!"
We responded:
"Thank you Rocio! "
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Pablodiablo

November 7, 2024

1  out of  5
rating by Pablodiablo
"Vine al oficina para realizar el pago de mi seguro y la oficina estaba cerrada, son las 12 pm y no hay nadie en el lugar"
We responded:
"Pablo Nuestra oficina estaba cerrada debido a condiciones climáticas inesperadas. Puedes seguirnos en Facebook para estar al día. Lamento cualquier inconveniente que esto pueda haberle causado. "
Profile photo of Jonathan Padilla

Jonathan Padilla

November 5, 2024

5  out of  5
rating by Jonathan Padilla
"Marissa was a very helpful, a pleasure calling and having someone like her assist me with excellent service!"
We responded:
"Thank you Jonathan, we appreciate your kind words. "
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Daniela Villagomez

October 18, 2024

5  out of  5
rating by Daniela Villagomez
"Very kind and clean"
We responded:
"Thank you Daniela. "
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crystal jacquez

October 11, 2024

5  out of  5
rating by crystal jacquez
"We all know how expensive insurance can be.... Marissa was VERY helpful and patient with me to insure my home and auto policy. Thank you for your great work!"
We responded:
"Thank you Crystal! We are always available to help you with whatever you need. "
Profile photo of Breanna Griego

Breanna Griego

October 11, 2024

5  out of  5
rating by Breanna Griego
"Lucia and genell Super helpful & great service Would definitely recommend"
We responded:
"Thank you Brianna! Providing great service it a top priority here at Ken Brudos State Farm!"
Profile photo of Bob Gadbury (Bear)

Bob Gadbury (Bear)

October 10, 2024

5  out of  5
rating by Bob Gadbury (Bear)
"Laua assisted me in setting up my new auto insurance plan. She and the rest of the people I spoke with on the phone were the best I have worked with in the industry, professional, accurate, honest and patient with my needs and concerns. I am pleased to now be a State Farm Insurance policy member and feel that there will be someone there to assist me if I have trouble on on the road."
We responded:
"We're grateful for your kind words and happy to know that we met your expectations. "
Profile photo of Eric Gore

Eric Gore

October 4, 2024

5  out of  5
rating by Eric Gore
"Great service. Thanks Luis. He handled my mortgage insurance concerns proficiently and professionally."
We responded:
"Thank you for taking the time to share your positive experience with us. "
Profile photo of Erica A

Erica A

October 2, 2024

5  out of  5
rating by Erica A
"Lynne Cheney was amazing!! She was very patient and solved our issue. Couldn’t be happier with our service"
We responded:
"Thank you Erica. We are glad to be of service to you and all of our customers. "