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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pablodiablo

November 7, 2024

1  out of  5
rating by Pablodiablo
"Vine al oficina para realizar el pago de mi seguro y la oficina estaba cerrada, son las 12 pm y no hay nadie en el lugar"
We responded:
"Pablo Nuestra oficina estaba cerrada debido a condiciones climáticas inesperadas. Puedes seguirnos en Facebook para estar al día. Lamento cualquier inconveniente que esto pueda haberle causado. "
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Jonathan Padilla

November 5, 2024

5  out of  5
rating by Jonathan Padilla
"Marissa was a very helpful, a pleasure calling and having someone like her assist me with excellent service!"
We responded:
"Thank you Jonathan, we appreciate your kind words. "
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Daniela Villagomez

October 18, 2024

5  out of  5
rating by Daniela Villagomez
"Very kind and clean"
We responded:
"Thank you Daniela. "
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crystal jacquez

October 11, 2024

5  out of  5
rating by crystal jacquez
"We all know how expensive insurance can be.... Marissa was VERY helpful and patient with me to insure my home and auto policy. Thank you for your great work!"
We responded:
"Thank you Crystal! We are always available to help you with whatever you need. "
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Breanna Griego

October 11, 2024

5  out of  5
rating by Breanna Griego
"Lucia and genell Super helpful & great service Would definitely recommend"
We responded:
"Thank you Brianna! Providing great service it a top priority here at Ken Brudos State Farm!"
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Bob Gadbury (Bear)

October 10, 2024

5  out of  5
rating by Bob Gadbury (Bear)
"Laua assisted me in setting up my new auto insurance plan. She and the rest of the people I spoke with on the phone were the best I have worked with in the industry, professional, accurate, honest and patient with my needs and concerns. I am pleased to now be a State Farm Insurance policy member and feel that there will be someone there to assist me if I have trouble on on the road."
We responded:
"We're grateful for your kind words and happy to know that we met your expectations. "
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Eric Gore

October 4, 2024

5  out of  5
rating by Eric Gore
"Great service. Thanks Luis. He handled my mortgage insurance concerns proficiently and professionally."
We responded:
"Thank you for taking the time to share your positive experience with us. "
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Erica A

October 2, 2024

5  out of  5
rating by Erica A
"Lynne Cheney was amazing!! She was very patient and solved our issue. Couldn’t be happier with our service"
We responded:
"Thank you Erica. We are glad to be of service to you and all of our customers. "
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Erskine Maytorena

September 26, 2024

5  out of  5
rating by Erskine Maytorena
"I’ve even with Ken for about 15 years now, and I’ve had nothing but the best experience. Insurance is important, but guidance in determining the right coverage for your needs is what really matters to me. I always ask for Melanie: she’s steered me right since I first met her, and we’ve experienced plenty of unexpected losses (uninsured motorist, hit and run, for ex), and the service we got at time of loss and all the follow up as we put our lives back together has been nothing but the best one could hope for, and often better than we hoped for. Remember that a loss is traumatic, and being able to call someone at the office for reassurance and guidance as you get through it is just as important as the money they give you to cover your loss. Thank you Melanie!"
We responded:
"Thank you Erskine for your kind words. Insurance is a hard world to navigate; and we are glad that we have been able to help you navigate through. "
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Anjhany Aguilar

September 24, 2024

5  out of  5
rating by Anjhany Aguilar
"Buen servicio al cliente, gracias a Lucía por su asesoría y buena atención"
We responded:
"Anjhany, muchas gracias por su commentario, nos da gusto poder ayudar!"
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Brenda De la rosa

September 23, 2024

5  out of  5
rating by Brenda De la rosa
"Lucia barrera took her time in explaining n answering all our questions and helped us find the insurance policy that fix our budget .. overall great customer service n I really do appreciate how she went above and beyond her job to insured that we left with what we needed. Thank u Lucia barrera"
We responded:
"Thank you Brenda! "
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Theresa Gorduyn

September 10, 2024

5  out of  5
rating by Theresa Gorduyn
"We have been with State Farm for nearly 30 years. Ken Brudos specifically. Our family went through a season when our kids became reckless teens and we lost our Auto coverage. Years later Marrissa Birk gets a hold of us. We still carried Homeowners Insurance, but now we have to visit Auto and Motorcycle again. I was thrilled and currently with GEICO, who I felt was heavy in their charges, but we have to have full coverage, so we did what we had to do. I promise you, you will be shocked by the savings. I had no idea the savings would be so large. Our monthly payments have taken a significant turn that left me speechless. I've been praying to God for our overhead to come down in an economy that is stretching us from every angle financially. I give Marrissa at Ken Brudos State Farm an A++. She is sweet and delightful to work with. Gentle in spirit. Get her a call!"
We responded:
"Thank you for your kind words, Theresa, we appreciate your business and can't thank you enough for your support over the years. "
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ron romero

August 20, 2024

5  out of  5
rating by ron romero
"To whom this may concern, in all my years in business and dealing with insurances companies i have never had such a pleasant experience as i did with "JL" please note how much i appreciate her help and even more the kindness that she provided in guiding me to the product that i was seeking once again i have to say that my experience with JL was the best that i have ever had through an insurance company. Thank you so very much."
We responded:
"Thank you Ron for the kind words. At Ken Brudos State Farm we strive to provide excellent customer service. We appreciate your business !"
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Jan Wienecke

August 16, 2024

5  out of  5
rating by Jan Wienecke
"I believe Lucia was the one I worked with. She was absolutely fantastic! I felt heard, not manipulated and rushed. Got exactly what I wanted (and needed). Delightful experience! Thank you."
We responded:
"Thank you Jan. We appreciate you and your business. "
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Ronda & Wendy

August 13, 2024

5  out of  5
rating by Ronda & Wendy
"Lucia was so kind and such a help to my father and myself.. thank you for the personal touch the kindness you showed and most of all for saving us money"
We responded:
"Thank you for the kind words. At Ken Brudos State Farm we strive to provide excellent customer service. We appreciate your business!"
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Shirley Steadmon

August 7, 2024

5  out of  5
rating by Shirley Steadmon
"I Thank Lynne so much for all she does to help me. She is always there for me when I need help with my insurance needs. She is an amazing person that gives her all in helping me! I appreciate her so much! Thank you Lynne!"
We responded:
"Thank you, Shirley, for the kind words. At Ken Brudos State Farm we strive to provide excellent customer service. We appreciate your business!"
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Patty Pacha

July 8, 2024

5  out of  5
rating by Patty Pacha
"I'd like to share and commend my insurance agent, Lynne Cheney. She's with Ken Brudos' State Farm Agency located on 3700 Coors Blvd. Lynne has an inherent ability to listen with care and to empathize with her clients. She did indeed do that with me. Her calm demeanor and reassuring voice quickly dispelled the panic-stricken sense I felt due to a recent auto accident. With Lynne's knowledge, she readily discerned and communicated effectively exactly what I needed and exactly what I needed to do. Thanks Lynne!"
We responded:
"Thank you so much for the kind words. We strive for the best possible experience for our customers. We appreciate your business! "
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Jesus Trujillo

July 8, 2024

5  out of  5
rating by Jesus Trujillo
"Always amazing customer service best location in Albuquerque by far!!!"
We responded:
"Thank you! We appreciate your business."
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Nicole Wascoe Bauman

July 2, 2024

5  out of  5
rating by Nicole Wascoe Bauman
"We've been State Farm clients for years and have always received great service, lots of help and good coverage on our autos, properties and personal property. Today Melanie was especially helpful in adding additional coverage for our daughter and her car. We continue to trust State Farm with our business."
We responded:
"Thank you Nicole for your kind words. It is our pleasure to be able to provide you with excellent service. We are here for all of your insurance needs. "
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Panda

June 20, 2024

5  out of  5
rating by Panda
"Emily is very educated and knowledgeable, she was very helpful and friendly."
We responded:
"Thank you! Your business is very much appreciated! "
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Rosalinda Henry

June 13, 2024

5  out of  5
rating by Rosalinda Henry
"Felt she was very knowledgeable and up-to-date 😊👍🌻"
We responded:
"Thank you for your kind words. Glad we were able to help. "
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Robert Armenta

May 6, 2024

5  out of  5
rating by Robert Armenta
"Dulce is really friendly and very nice to talk to."
We responded:
"Thank you, Robert. We appreciate you and your business! "
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Angeli Molina

April 26, 2024

2  out of  5
rating by Angeli Molina
"Everytime I call to make a payment they have issues ..can't explain why my bill went up cause they can't see my bill..so if they can't see it how do they know what I owe.."
We responded:
"Angeli, State Farm has undergone a new billing system and we have been working out the kinks in the office. I apologize for any inconvenience this has caused you. "
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Myrna Carbajal

April 19, 2024

5  out of  5
rating by Myrna Carbajal
"Gracias Luis por toda tu ayuda y por explicar muy bien y contestar nuestras preguntas."
We responded:
"Thank you Myrna for your kind words. "
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Irathnia Amaro

April 16, 2024

5  out of  5
rating by Irathnia Amaro
"Clean atmosphere, helped me out immediately w no wait, and Luis Nevarez knowledgeable and helpful."
We responded:
"Thank you Irathnia for your business and kind words. We appreciate you and your business. "