
State Farm® Insurance Agent Ken Brudos
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pedro Zamarron
March 21, 2025
"Lucia was really friendly and is really great at what she does. totally recommend!"
crystal jacquez
March 21, 2025
"We all know how expensive insurance can be.... Marissa was VERY helpful and patient with me to insure my home and auto policy. Thank you for your great work!"
"Thank you Crystal! We are always available to help you with whatever you need. "
Crystal Sedillo
March 21, 2025
"Loyalty means nothing to state farm apparently. I've been with them for years and because they didn't process paperwork fast enough I was slapped with a bill $500 more than what I usually pay. Absolutely ridiculous and in no way tried to help me or even try to keep me as a customer. Very disappointed in this company."
Daniela Villagomez
March 18, 2025
"Very kind and clean"
"Thank you Daniela. "
Richard D. Jiron
March 18, 2025
"Lynne Cheney is the best! (the most besterist!) ‼️ She assists me, answers questions, reviews policies, etc. She is highly professional, very client oriented, courteous in person and phone. She responds immediately to my needs/requests. Every State Farm Insurance Agency Office needs to have a Lynne Cheney; however, she is with Ken Brudos and she is an asset to his business!"
Nicholas Morgas
March 14, 2025
"Fast, friendly, and to the point! Great response & very knowledgeable about my needs and coverages. Highly recommend – best prices I found! And no 15-minute phone wait for a measly 15% discount – I got way more! 👍💯 #Insurance #Savings #CustomerService #Recommendation"
"We appreciate you taking the time to share your positive experience. Your feedback means a lot to us!"
Nadine Martinez
February 15, 2025
"Thank you Lucia for your patience and assistance! I was back and forth for over a month shopping around for policies. You answered any questions I had quickly and were a joy to work with! 🥳 amazing customer service!"
"Thank you Nadine, we appreciate your business. Your feedback is appreciated, and we hope to be of help again soon!"
Xavier LO
February 11, 2025
"Very friendly. I love people like Lucia . Muy buena persona y muy amigable. Me encanta conocer personas como Lucia. Gracias Lucia Dios me la Bendiga 🙏🏼"
"Javier, muchas gracias por su commentario, nos da ucho gusto que aiga tenido una experiencia buena con Lucia"
Sabrina I
February 7, 2025
"While living in New Mexico between 2021-2024, my vehicles were insured through State Farm and Ken Brudos's office. I got the best rates compared to other companies, even without combined home owner's insurance. Even throughout the horrible experience of dealing with two accidents back-to-back, this team has always been incredibly helpful and kind to get me through whatever I needed. Thank you, will miss you!"
"Thank you Sabrina, we are glad that we were able to help you and appreciate your business. "
Rosanna Lopez
January 29, 2025
"Love this office !! Great service and super friendly/knowledgeable!! Ask for Lucia !! She’s the best !!"
"Thank you Rosanna, we appreciate your business. Your feedback is appreciated, and we hope to be of help again soon!"
Roberto22 Damian
January 29, 2025
"Great service. Always get what I need, employees very respectful and efficient. Got a great experience with Marissa. Need something done? She is the perfect choice."
"We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you."
Bridgette Long
January 25, 2025
"I had to find new insurance due to my current carrier dropped us due to the past fires on New Mexico. Marissa was excellent and her patience is outstanding."
"We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you."
Jamie Tracey
January 17, 2025
"Great customer service!!!! Thank you Laura!!!"
"Thank you Jamie, we appreciate your business. Your feedback is appreciated, and we hope to be of help again soon!"
Hannah
January 16, 2025
"Marissa was very helpful, she answered all my questions, to my satisfaction."
"Thanks Hannah. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!"
Martin Moya
January 11, 2025
"It was very pleasurable speaking with Marissa, very knowledgeable and Patient. She helped me with my auto insurance and Home Insurance. Thank you very much Marissa."
"This review made our day! Thank you so much for taking the time to leave us your amazing feedback."
Gabriel Perea
January 10, 2025
"Marissa was very helpful and pleasant to work with thank you so much for reaching out"
"Thank you for your review! We are so happy to hear that you had a great experience with us. Your satisfaction is our motivation. If you ever need anything, feel free to reach out"
Jude Gutierrez
January 4, 2025
"Marissa was very knowledgeable and helpful for all my needs. She was quick and efficient and also very personable!"
"Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us."
S
January 3, 2025
"After a very frustrating experience with Liberty Mutual Insurance, I searched for another insurance company for Home and Auto coverage. I've dealt with Lynette who has been fabulous throughout the whole process. She gave detailed explanations and has been very knowledgeable and responsive to all my questions. Thank you for taking what was a stressful experience with the prior insurance company and making this experience easy with no stress! I appreciate it!"
"Thank you.! We appreciate your business."
Josiah Escobedo
January 3, 2025
"Luis Nevarez has been an exceptional agent! He’s incredibly knowledgeable, professional, and always goes above and beyond to make sure I have the right coverage for my needs. Whether it’s answering questions, explaining policy details, or helping with claims, Luis has been consistently helpful and reliable. His dedication to outstanding customer service truly sets him apart. I highly recommend Luis to anyone looking for a trustworthy and caring insurance agent!"
"Thank you for your kind words. We appreciate your business!"
Tuan Thai
January 1, 2025
"I am happy that I found this location some years ago. They have great customer service, really knowledgeable employees and they are always helpful. Thanks for your service."
"Thank you Tuan! We appreciate your business!"
Jon Stewart
December 27, 2024
"I've been with Ken Brudos for 25+ years. At first they were great. Lately, not so much. It should not be hard to take a dead person off my policies, but yet, it was. Lately, I needed a windshield in my car. I was on the phone for 46 minutes trying to get it covered ... at least 20 of those minutes I was on hold. I finally had the windshield covered, but it was way more difficult than it needed to be. I have had a few good experiences with this agency, so they get a star for that."
"We are very sorry to hear about your recent experience with State Farm. We take customer feedback seriously and sincerely apologize for any issues you encountered. Thank you for bringing this to our attention and are committed to improving your future experience with us. "
Angel Pacheco
December 14, 2024
"I had the friendliest most knowledgeable agent (Marissa). She found out my insurance needs and at price that I can afford! Many thanks."
"Thank you Angel!! We appreciate your business. "
Elizabeth Carrillo
December 13, 2024
"Marissa is amazing! She's very personale and so easy to talk to! My call with her to get my policies set up was easy and she was so helpful!"
"Thank you Elizabeth, we appreciate your business and your kind words. "
Rocio Ulloa
December 12, 2024
"Dulce is always very helpful and knowledgeable!"
"Thank you Rocio! "
Pablodiablo
November 7, 2024
"Vine al oficina para realizar el pago de mi seguro y la oficina estaba cerrada, son las 12 pm y no hay nadie en el lugar"
"Pablo Nuestra oficina estaba cerrada debido a condiciones climáticas inesperadas. Puedes seguirnos en Facebook para estar al día. Lamento cualquier inconveniente que esto pueda haberle causado. "